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General

Shipping destinations

As of right now we only ship to the US. To our friends north of the border, we will be shipping to you soon!

What if I placed my order on Amazon?

Orders Placed on Amazon will be processed and fulfilled by Amazon via your preferences on their site.

*FAQS do not apply to Amazon orders. Amazon orders are subject to their policies (ie. shipping, returns, customer service)

Do you offer refunds/returns?

We Offer a 30-day return policy!

Please email support@smarterlifeco.com and include your name and order number to begin your refund.

Toothbrush & Floss Picks:

- For sanitary reasons, goods must be unopened and not used.

*Toothbrushes and/or floss picks that were damaged or faulty upon delivery are subject to a 100% refund or exchange.

365 day exchange policy

Our products are designed and tested right here in the US, we're an American company based in Sheridan, WY.

Production is done in China, however, we can assure you we ordered multiple samples from different manufacturers to make sure we had the best product.

Our end goal is to have a warehouse here where we can manufacture the same product, but we're in the process of raising capital.

Where are your products made?

Our products are designed and tested right here in the US, we're an American company based in Sheridan, WY.

Production is done in China, however, we can assure you we ordered multiple samples from different manufacturers to make sure we had the best product.

Our end goal is to have a warehouse here where we can manufacture the same product, but we're in the process of raising capital.

Shipping & Delivery

How long will it take to get my order?

It takes 3-5 business days for orders to be delivered. Orders are shipped within 24 hours of being received.

Where do you ship from?

We ship from our warehouse in Texas!

Do you ship internationally?

Not at the moment :(

However, we will be expanding to Canada soon and hopefully some parts in Europe!

How much does it cost?

Shipping rates can vary depending on your region and are calculated at checkout.

Returns & Refunds

Do I have to pay for my return?

Orders that were damaged upon arrival will qualify for a prepaid shipping label.

If you're returning your order for another reason, please reach out and we'll work something out!

How much can I get refunded?

We'll refund you for the total product cost!

Shipping fees can't be refunded since they are charged by the courier.

Products

Are The Floss Picks Gluten-Free
  • Straw wheat comes from a non-gluten containing part of the plant. We only use the straw after the wheat has been harvested, which contains no gluten! Gluten is only found in the seeds, not the stalks, and the straw comes from the stalks.
  • We've tested rigorously to ensure our floss picks are gluten-free and safe for use.

Do You Use PFA's?
  • No PFAs or any toxins are used. Instead, we use PLA for manufacturing.
  • PLA is biodegradable from renewable sources(sugar cane and corn starch). As a bioplastic, we hope it's the future of all plastic-based products.

How do I clean and maintain my stainless steel tongue scraper?

Rinse the tongue scraper thoroughly with warm water after each use. You can also occasionally clean it with mild soap and water or use a mouthwash soak for a deeper clean. Ensure it is completely dry before storing. You can also use the dishwasher, just make sure it’s on the top rack!

How do I dispose of my bamboo toothbrush?

To dispose of your bamboo toothbrush, recycle them if possible. The bamboo handle can be composted or repurposed in creative ways around your home.

How long does a stainless steel tongue scraper last?

With proper care and maintenance, a stainless steel tongue scraper can last for many years due to its durability and resistance to wear and corrosion.

Is Your Packaging Eco-Friendly?

The bags and the boxes are made from FSC-certified kraft paper and are fully compostable.

What are the benefits of a charcoal-infused bamboo toothbrush?

Charcoal-infused bristles help to remove plaque and stains more effectively, leading to whiter teeth. The bamboo handle is eco-friendly and biodegradable, making it a great choice for sustainable living.

What are the benefits of using a stainless steel tongue scraper?

A stainless steel tongue scraper helps remove bacteria, food debris, and dead cells from the surface of the tongue, which can improve oral hygiene, reduce bad breath, and enhance taste.

What Are Your Floss Threads Made From?
  • We only use Nylon-4 for our toothbrush bristles and floss threads. Nylon-4 is a type of nylon made of biodegradable polymers. We use Nylon-4 because it's strong and durable, making it great for cleaning teeth.
  • Rest assured, all our products are 100% natural, biodegradable, and safe for the earth!

What Are Your Toothbrush Bristles Made From?
  • We only use Nylon-4 for our toothbrush bristles and floss threads. Nylon-4 is a type of nylon made of biodegradable polymers. We use Nylon-4 because it's strong and durable, making it great for cleaning teeth.
  • Rest assured, all our products are 100% natural, biodegradable, and safe for the earth!

Still Have Questions?

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